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Murex named “Best vendor for system support and implementation”

28/11/2018

Paris, France, 28 November 2018

Murex, a global leader in trading, risk management and processing solutions, has been named Best vendor for system support and implementation at the Risk Markets Technology Awards 2019. Focusing on market risk, trading and investment risk providers, a panel of industry experts select the winners based on the ability to meet the needs of the industry, core differentiators and commitment to innovation.

Building on past wins, including the Enterprise risk management system of the year award at the Risk Technology Awards 2018, this award recognizes the unique services organization at Murex. Carefully designed through years of partnership with financial institutions around the world, Murex Services provide clients with premium support at every step, from implementation, evolution, upgrade, and extension to day-to-day and after-hours activities.

Murex client services teams have detailed knowledge of specific client cases, allowing for the delivery of 24/7 personalized services for all customers. On top of this, Murex client services teams can play an advisory role, helping customers to accurately assess how new technologies and methodologies, such as cloud or DevOps, can help them to get additional value from the MX.3 platform.

Speaking about the win, Elise Gagneux, head of client services at Murex, says “At Murex, we take a partnership approach, working alongside our customers to ensure they have the skills and support they need to harness the full power of our MX.3 platform. This award reflects the expertise of our services teams, including their detailed knowledge of MX.3, deep understanding of the capital markets and long history of successful project delivery. We are delighted that the quality of our services strategy has been recognized by the market.”