Client Manager

Ref : JRQ$-25262

Toronto

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Job description

Murex is a recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our motto “pioneering again” sums it all up: since its creation, Murex has reinvented itself time and again to adapt to capital markets revolutions – each time offering innovative software solutions to the industry.

Over 2200 specialists are located across our 17 offices: Beijing, Beirut, Dubai, Dublin, Hong Kong, London, Luxembourg, Moscow, New York, Paris, Sao Paulo, Santiago, Seoul, Singapore, Sydney, Tokyo, and Toronto.

Why join us:

Murex is the right place for you if you are looking to work alongside other bright and motivated individuals in an environment where collaboration and ownership are highly valued. We believe in empowering our people to take the wheel in tackling challenging opportunities with support and guidance when needed. We also believe in the continuous growth of our team and encourage exploration to keep ahead of the fast-paced changes in capital markets and fintech.

 

Your responsibilities:

  • Promote Murex’s strategy and keep clients fully up to date on our offering
  • Ensure client-driven product innovation
  • Work closely with Business Development and Client Services Domain Managers in order to identify opportunities and develop business
  • Work with the Support Coordinators to ensure smooth day to day and business as usual activities’ successes and participate in their mentoring and development
  • Work with Project Managers ensuring smooth delivery on all projects, extensions by sharing insights, knowledge, and understanding of the client’s strengths and expertise
  • Partner with clients to build relationships with senior decision-makers
  • Seek collaborative opportunities, both internally and externally, identifying occasions to enhance a project by working across teams at Murex
  • Prepare and present presentations and communicate to clients and colleagues
  • Provide feedback on improving its strategy based on market trends and relevant technology trends

 

To be successful in this role:

  • At least 7 years of relevant work experience
  • Strong academic background in business, finance, mathematics, and accounting
  • Knowledge and proven experience in capital markets software for trading, risk management, processing or consulting
  • Broad experience on complex implementations
  • Excellent communication (both verbal and written) and presentation skills.
  • Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution
  • Management of complex client relationships
  • Ability to prioritize and multi-task in a fast-paced environment
  • Fluent in both English and French preferred

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