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Technical Consultant

Ref : JRQ$202-22604

Sydney

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Job description

About Us

Murex is a recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our motto “pioneering again” sums it all up: since its creation, Murex has reinvented itself time and again to adapt to capital markets revolutions – each time offering innovative software solutions to the industry.

Over 2200 specialists are located across our 17 offices: Beijing, Beirut, Dubai, Dublin, Hong Kong, London, Luxembourg, Moscow, New York, Paris, Sao Paulo, Santiago, Seoul, Singapore, Sydney, Tokyo, and Toronto.

The integration team is accountable for incorporating the Murex software into the information system frameworks of our Capital Markets customers.

Throughout the lifecycle of the product, from pre-sales support to implementation as well as training and product support, Murex integration consultants are our clients' trusted IT partners.

We deliver innovative solutions and provide state of the art recommendations and advice. 

 

  • Develop expertise in Murex interface solutions and general knowledge of the platform
  • Provide technical support (phone, email, CRM, on-site) to customers, ensuring successful follow up of issues from notification to resolution and validation
  • Validate solutions with co-workers within the team and seek for advice and expertise of other teams on other domains
  • Participation in implementation projects, delivery of interfaces for electronic communication network (for example online trading platform), clearing systems, customer’s internal systems (e.g. core banking) and trade migrations
  • Maintain good understanding and knowledge of best practice
  • Participate the Murex' solution enrichment process by reporting issues and suggestion to the development center
  • Person in charge of one or several accounts, pro-actively ensures customer satisfaction and follow-up on the interfacing related activities
  • Deliver customers' and partners' training
  • Deliver pre-sales configuration