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Front Office Consultant

Ref : JRQ$202-20401

Singapore

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Job description

Murex is a recognized global leader in software development for the financial markets industry (trading, risk management and processing). Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our motto “pioneering again” sums it all up: since its creation, Murex has reinvented itself time and again to adapt to capital markets revolutions – each time offering innovative software solutions to the industry.
Over 2000 specialists are located around the world in the Americas (New York, Toronto, Sao Paulo, Santiago), EMEA (Paris, Luxembourg, Moscow, Dublin, London, Beirut, Dubai) and APAC (Singapore, Beijing, Hong Kong, Seoul, Sydney, Tokyo).

The Front Office consulting team is in charge of delivering proactive personalized support to our clients during both implementation and production phases.

 

Responsibilities:

  • Ensure successful follow up of client cases, from notification to resolution and validation.
  • Participate in the Murex solution enrichment process by reporting issues and suggestions to the development center.
  • Understanding the client business, gathering requirements, advocating for Murex business solutions, performing configurations, tests and assistance to clients during software implementation.
  • User trainings.
  • Being part of the business development process through system presentations (at existing clients or new prospects).