Operations Consultant H/F

Ref : JRQ$-28845

Moscow

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Job description

Murex is a recognized global leader in software development for trading, risk management and processing. Every day, across the world, prestigious financial institutions: banks, hedge funds, asset managers and large group treasuries rely on employees and the Murex platform to support their market activities. Our motto “pioneering again” sums up our history: since its creation, Murex has continuously adapted to changes in the capital markets by offering innovative solutions adapted to the needs of its Customers.

 

Over 2400 specialists are located across our 17 offices: Beijing, Beirut, Dubai, Dublin, Hong Kong, London, Luxembourg, Moscow, New York, Paris, Sao Paulo, Santiago, Seoul, Singapore, Sydney, Tokyo, and Toronto.

 

Team:

 

EMEA Operations domain team aims to deliver the expertise which helps Murex customers from Europe, Middle East and Africa (EMEA) providing a range of services including training, evolution of the platform and the implementation of new modules.

The modules and processes in the scope of the Operations domain team relate to the back-office activities of our clients, such as transaction lifecycle, legal documentation (SWIFT, paper format), settlement, collateral management among others.

 

In Moscow you will work in a highly motivated team of professionals having diverse expertise and academic background from top-ranked Universities (Moscow State University, Moscow Institute of Physics and Technology and others).

 

Missions :

 

After a training phase on the software and on a specialty of Operations activities, you will be required to work for EMEA clients and on a wide variety of topics:

 

  • Daily customer support on Operations activities (analysis and monitoring of client inquiries and functional questions, search for solutions, escalation of incidents to product teams, etc.)
  • Contribution to client projects (e.g.: participation in the design and configuration of a module as part of an implementation, reconciliation as part of a software version upgrade project, drafting of analysis documents, etc.)
  • Follow-up of new developments and fixes (coordination with product and development teams, compliance with the development and validation cycle)
  • Knowledge transfer (e.g.: presentation of a product, feature, or module internally or to customers)
  • Development of a strong expertise on Operations activity both from business and IT perspective

 

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