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Senior Back Office Consultant H/F

Ref : JRQ$202-22579



Job description

Murex is a recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our motto “pioneering again” sums it all up: since its creation, Murex has reinvented itself time and again to adapt to capital markets revolutions – each time offering innovative software solutions to the industry.

Over 2200 specialists are located across our 17 offices: Beijing, Beirut, Dubai, Dublin, Hong Kong, London, Luxembourg, Moscow, New York, Paris, Sao Paulo, Santiago, Seoul, Singapore, Sydney, Tokyo, and Toronto.

The solution “Operations & Finance » of Murex is covering different areas:

Global repository: centralization of market transactions and positions (cash, raw materials…) in a single repository

Full trade Lifecycle: complete management of market transactions to support a reliable processing chain (event management, confirmation, reconciliation…)

Accounting: management of accountability on positions and operations to be aligned with international frameworks

Your missions:

For a portfolio of clients, you will

  • Follow up on cases raised by customers till resolution, in accordance with Client Evolution and Support Standards
  • Contribute to discussions with the business (traders, risk managers, BAs) in order to share Murex expertise
  • Contribute to the evolution of the MX.3 platform to align with the evolving market trends and needs on the Derivatives aspects
  • Deliver trainings to the clients’ support team and end users
  • Interact with other Murex teams for the various missions assigned in order to ensure client satisfaction (in Product Development Division and Client Services Division)
  • Provide regular feedback to the BO pole lead on progress of issues and tasks and seek help when necessary
  • Contribute to delivery projects as BO stream member